privacy policy

Coupe Co., Ltd. (hereinafter referred to as "the Company") recognizes its importance as a business operator that handles personal information of customers who use our services, and appropriately uses and protects personal information. We believe that is our social responsibility. Personal information entrusted to us by our customers is important in order to provide better services to our customers, and in order to protect that personal information so that our customers can rest assured, "Privacy" is as follows. We have established a "policy" and are working to protect personal information.

1. Definition of personal information

Personal information is information about an individual that can identify a specific individual by the individual's name, address, date of birth, telephone number, gender, product purchase history, email address, etc.

2. Identification of purpose of use

Regarding the acquisition, use, provision and other handling of personal information, we will specify the purpose of use as much as possible and will not use it beyond the scope of consent of the customer.

【purpose of use】

(1) EC site customer information
① Processing of customer's order
② Shipment of goods
③ Settlement of product price
④ Provision of services
⑤ For credit judgment and credit management
⑥ Information on products and services
⑦ Send e-mail newsletter
⑧ Various inquiries and after-sales service
⑨ Statistical data for marketing and sales promotion, questionnaire survey
(2) Other
① For notification, reporting, application, etc. to government offices
(2) In addition, for the purpose of notifying the customer in advance and agreeing

3. Proper acquisition

(1) We will not collect more personal information than necessary, as long as it is necessary to provide services to our customers.
(2) When we receive personal information directly from the customer, we will clarify the purpose of use and obtain the consent of the customer.

4. Safety management measures

(1) We will take appropriate safety management measures against risks such as unauthorized access, loss, destruction, falsification, and leakage of personal information.
(2) We will establish personal information protection regulations and strive to properly manage and protect customer's personal information.
(3) When outsourcing the processing or management of customer's personal information, we will conclude the necessary contract with an appropriate outsourcer and appropriately supervise the outsourcee so that the security management of personal information can be achieved. ..

5. Disclosure / correction of personal information

Regarding disclosure, correction, suspension of use, etc. of the customer's own personal information, we will respond within a reasonable range after confirming the identity of the customer.

6. Compliance with laws and regulations

We will comply with relevant laws and norms, including the Personal Information Protection Law.

7. About cookies

Coupe Co., Ltd. may use advertisements delivered by third parties such as Google and Yahoo !, and in connection with this, the cookie information of users who visited the TROPOPAUSE online store.・ Advertising identifiers, visits to the TROPOPAUSE online store, use of apps, behavior information, etc. may be acquired and used.
Cookie information, advertising identifiers, etc. acquired by the third party will be handled in accordance with the privacy policy of the third party.
The user can stop the use of cookie information, advertisement identifiers, etc. by the third party for advertisement distribution by the following methods.

• For browsers
Access the opt-out page on the third party's website
• For apps
Access the advertisement identifier setting screen of the user terminal
* For detailed setting method, please check the information provided by Apple Inc., Google Inc., etc. that provide the OS of each terminal.